Privacy policy

Last Updated: 12 October 2026

EventBloom ("we," "us," or "our") operates the website https://www.eventbloom.in/.

We value your privacy and are committed to handling personal information responsibly.

1. Information We Collect

When you visit our website, place an order or contact us, we may collect the following information:

  • Your name, email address and mobile or WhatsApp number.

  • Billing and delivery addresses.

  • Order details, purchased products and transaction records.

  • Event personalization information, such as names, ages, event dates, venues, RSVP details and personal messages.

  • Photographs or other materials you voluntarily submit for invitation personalization.

  • Technical information, including device information, website usage and cookies, collected through our store and enabled services.

Payment information is processed through the payment services available at checkout. The information accessible to EventBloom depends on the payment provider and Shopify configuration.

2. How We Use Your Information

We use personal information to:

  • Process and fulfill customer orders.

  • Create personalized digital, video and printed invitations.

  • Deliver digital invitations through WhatsApp.

  • Arrange printing, packaging and shipping.

  • Provide order updates and customer support.

  • Correct errors and resolve order-related complaints.

  • Maintain the security and functionality of our website.

  • Comply with applicable legal and recordkeeping requirements.

  • Send marketing communications where permitted by applicable law and customer preferences.

3. WhatsApp Communication

We use WhatsApp to deliver completed digital and video invitations and communicate about orders.

By providing your WhatsApp number for order fulfillment, you understand that relevant order information and completed invitation files may be sent through WhatsApp.

WhatsApp is a third-party service with its own privacy practices. Marketing messages, where applicable, will be handled separately from necessary order communications and in accordance with applicable consent requirements.

4. Photographs and Children's Information

Some personalized invitations may require photographs, names, ages or other information relating to children.

Such information should be submitted by a parent, legal guardian or another person authorized to provide it.

We use submitted photographs and personalization information for order fulfillment and related support. We will not use identifiable customer photographs in public advertising or promotional materials without appropriate permission.

5. Sharing Information With Service Providers

We may share information with service providers where necessary to operate our business, including:

  • Shopify, which hosts our online store.

  • Payment processing providers.

  • Printing and production service providers.

  • Shipping and courier partners.

  • WhatsApp and other communication services.

  • Website analytics and marketing services that we enable.

We do not sell customer contact information to advertisers.

6. Cookies and Analytics

Our website may use cookies and similar technologies to provide shopping-cart functionality, support checkout, maintain security, understand website performance and operate enabled marketing features.

The cookies and privacy choices available to visitors depend on our Shopify configuration and the third-party services we use.

7. Information Security

We take reasonable measures to protect personal information against unauthorized access, misuse, loss and disclosure.

However, no electronic transmission or storage system can be guaranteed completely secure.

8. Data Retention

We retain personal information for as long as reasonably necessary to fulfill orders, provide customer support, maintain business records, comply with legal obligations and carry out other disclosed purposes.

We periodically review whether information is still required and delete or otherwise handle it in accordance with applicable requirements.

9. Your Privacy Rights

Subject to applicable law, you may request access to information about your personal data, correction of inaccurate information, deletion where applicable, or withdrawal of consent where processing depends on consent.

You may also raise a privacy complaint or request information about how your personal data is handled.

Please contact support@eventbloom.in to submit a request.

10. International Processing

Some technology providers used by our store may process or store information outside India.

Any such processing or transfer will be handled subject to applicable legal requirements and the arrangements governing those services.

11. Updates to This Policy

We may revise this Privacy Policy to reflect changes in our business practices, services or applicable law.

The updated version will be published on this website with its revision date.

12. Contact Information

EventBloom
No.4, North Usman Road, T-Nagar, Chennai, Tamil Nadu – 600017, India

Email: support@eventbloom.in
Website: https://www.eventbloom.in/

For privacy questions, data requests or complaints, please contact us at the email address above.